We help cruise operators and their partners fix the people problems that slow them down, stress them out, or cost them money.
Here are four key areas we support, and the kind of things we can help with:
HR Strategy & Crew Operations
We create the structure, clarity, and systems needed to make shipboard HR work - not just on paper, but in real life.
What we can help with:
- Designing or rethinking your shipboard HR function
- Designing/implementing shipboard HR roles
- Creating/updating policies, SOPs, and preboarding packs
- Harmonizing HR practices across vessels, manning agencies, and headquarters
- Digitizing HR processes
- Improving HR communication channels between ship and shore
Crew Recruitment & Talent Systems
We build practical, fair, and brand-aligned recruitment processes that attract and retain the right people, not just available people.
What we can help with:
- Improving end-to-end recruitment workflows
- Defining your employer value proposition
- Creating evaluation and performance management systems
- Streamlining manning agency collaboration
- Moving from reactive hiring to proactive workforce planning
Learning, Leadership & Culture
We make training work onboard! Short, sharp, and relevant, with a focus on compliance, leadership development or cross-cultural awareness.
What we can help with:
- Developing onboard supervisor & leadership training
- Administering leadership personality assessments and providing tailored feedback and coaching
- Creating LMS-ready eLearning courses (MLC, STCW, pre-boarding, orientation, leadership)
- Developing “On-the-Go” audio learning
- Supporting culture shifts with practical crew engagement tools
Compliance & HR Ops Efficiency
We simplify the complex. Whether you're reflagging a vessel, prepping for audit, or negotiating CBAs, we make sure HR stays compliant, clear, and consistent.
What we can help with:
- Preparing for MLC audits and inspections
- Developing seafarer agreements and HR administration processes
- Creating performance management frameworks
- Aligning HR processes with CBAs, and international maritime law
- Supporting reflagging, or new launch projects
- Eliminating bottlenecks in people operations